1. Order Processing

• • Orders are processed within [X] business days (excluding weekends and holidays).

• • You will receive an order confirmation email once your order is placed and a tracking number when it ships.

• • Processing times may be extended during peak seasons or due to unforeseen circumstances.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to ensure timely delivery. Estimated delivery times depend on:

• • Your location (domestic or international).

• • Shipping method selected at checkout.

• • Carrier processing and potential delays.

Note: While we strive to meet estimated delivery times, unforeseen delays may occur due to weather, customs processing, or carrier issues.

3. Shipping Destinations

• • We currently ship to [list of countries or “select international destinations”].

• • For international orders, customs processing times and import duties may vary. Customers are responsible for any applicable customs fees.

4. Order Tracking

• • Once your order ships, a tracking number will be provided via email.

• • You can track your order on [Carrier’s Website] or through your account on our website.

• • If your tracking information has not updated for an extended period, please contact us for assistance.

5. Shipping Delays & Issues

• • While we do our best to ensure timely delivery, we are not responsible for carrier delays, customs clearance issues, or incorrect shipping information provided at checkout.

• • If your order is significantly delayed, contact us at sales@michaelanthonycustomdesigns.com, and we will assist in tracking or resolving the issue.

6. Lost, Stolen, or Damaged Packages

• • If your package is marked as delivered but not received, check with your local post office or neighbors.

• • If your package is lost or stolen, please report it to the carrier first and then notify us for further assistance.

• • If your order arrives damaged, contact us within [X] days with photos of the package and product, and we will work towards a resolution.

7. Changes & Cancellations

• • Orders cannot be modified or canceled after the purchase. After processing, cancellations are not Possible.

• • Address changes must be requested before shipping.