Shipping Policy
1. Order Processing
- Orders are processed within [X] business days (excluding weekends and holidays).
- You will receive an order confirmation email once your order is placed and a tracking number when it ships.
- Processing times may be extended during peak seasons or due to unforeseen circumstances.
2. Shipping Methods & Delivery Time
We offer multiple shipping options to ensure timely delivery. Estimated delivery times depend on:
- Your location (domestic or international).
- Shipping method selected at checkout.
- Carrier processing and potential delays.
đź“Ś Note: While we strive to meet estimated delivery times, unforeseen delays may occur due to weather, customs processing, or carrier issues.
3. Shipping Destinations
- We currently ship to [list of countries or “select international destinations”].
- For international orders, customs processing times and import duties may vary. Customers are responsible for any applicable customs fees.
4. Order Tracking
- Once your order ships, a tracking number will be provided via email.
- You can track your order on [Carrier’s Website] or through your account on our website.
- If your tracking information has not updated for an extended period, please contact us for assistance.
5. Shipping Delays & Issues
- While we do our best to ensure timely delivery, we are not responsible for carrier delays, customs clearance issues, or incorrect shipping information provided at checkout.
- If your order is significantly delayed, contact us at [Your Email], and we will assist in tracking or resolving the issue.
6. Lost, Stolen, or Damaged Packages
- If your package is marked as delivered but not received, check with your local post office or neighbors.
- If your package is lost or stolen, please report it to the carrier first and then notify us for further assistance.
- If your order arrives damaged, contact us within [X] days with photos of the package and product, and we will work towards a resolution.
7. Changes & Cancellations
- Orders can be modified or canceled within [X] hours of purchase. After processing, cancellations are not guaranteed.
- Address changes must be requested before shipping.
